Privacy Policy

1. Terms

1.1. The following terms are used in this Policy:

1.1.1. "Website Administrator (hereinafter referred to as "Administrator") – authorized person/persons who participate in the management of the website, who are properly authorized to act on behalf of LIMITED LIABILITY COMPANY "RGB", who process personal data, and also determine the purpose of processing personal data, their composition, and operations performed with personal data.

1.1.2. "Personal data" – information or a set of information about an individual who is identified or can be specifically identified.

1.1.3. "Processing of personal data" – any actions performed using automation tools or without using such tools with personal data (including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" – mandatory requirement for the Operator or another person who has gained access to personal data to prevent their distribution without the User's consent or the presence of another legal basis.

1.1.5. "Website User (hereinafter – User)" – a person who has access to the website via the Internet and uses the website.

1.1.6. "Cookies" – a small piece of data sent by a web server that is stored on the user's computer, which the web browser forwards to the web server in an HTTP request each time when trying to open a page of the corresponding website.

1.1.7. "IP address" – a unique network address of a node in a computer network built on the IP protocol.

1.1.8. Website (hereinafter – "website") – the website "https://redisaas.digital/", located on the domain name redisaas.digital

1.1.9. Operator (hereinafter – "Operator") – a person, official representative of the website "https://redisaas.digital/", located on the domain name redisaas.digital of LIMITED LIABILITY COMPANY "RGB", who acts on the basis of a power of attorney or on the basis of another document that gives the right to act in the interests and on behalf of LIMITED LIABILITY COMPANY "RGB" actions related to consulting the User on issues related to the development of the commercial activities of the website, related to the reception and processing of User Orders in accordance with this Policy, and other actions agreed with the management of LIMITED LIABILITY COMPANY "RGB" that do not contradict the current legislation of Ukraine. The User has the right to contact the Operator by telephone, by calling the Operator's phone number: +380 (93) 177 56 79 and/or by email, by sending an email from the User's email address specified by the User when placing an Order, to the Operator's email address: hello@redisaas.digital during the period from Monday to Friday, from 10:00 to 18:00 Kyiv time, to contact the Operator for assistance in resolving issues related to this Policy, including issues for which the Operator is responsible for decisions or assistance in resolving, and the Operator, if possible and in accordance with the User's request to the Operator, is obliged to assist the User.

1.1.10. Order of services using the mechanisms of the website located on the domain name redisaas.digital (hereinafter – "Order") – services specified by the Customer when placing an electronic application for the purchase of services, formed using the mechanisms of the website in the online system based on the Customer's intention to receive services, transferred to the Contractor using the mechanisms of the website.

1.1.11. Customer (hereinafter – "Customer") – an individual, a visitor to the website, who accepts the terms of the Offer agreement published on the website, who places an order using the mechanisms of the website exclusively for personal, family, household and other needs not related to the implementation of entrepreneurial activities.

1.1.12. Services (hereinafter – "Services") – services available for ordering by the Customer and provision by the Contractor, information about which is published for the Customer's review on the website.

1.1.13. Contractor (hereinafter – "Contractor") – the website located on the domain name redisaas.digital, LIMITED LIABILITY COMPANY "RGB".

1.1.14. Company (hereinafter – "Company") – LIMITED LIABILITY COMPANY "RGB".

2. General Provisions

2.1. The User's use of the website means agreement with this Policy and the terms of processing the User's personal data.

2.2. In case of disagreement with the terms of the Policy, the User must stop using the website.

2.3. This Policy applies only to the website. The website does not control and is not responsible for third-party websites that the User may access via links available on the website.

2.4. The Administration does not verify the accuracy of personal data provided by the website User.

2.5. By agreeing to the terms of this Policy, the User and the Administration recognize the legal force of electronic letters – documents sent by email (e-mail), and recognize them as equivalent to documents on paper media, signed with a handwritten signature, because only the User and the Administration themselves and persons authorized by them have access to the corresponding email addresses and are the electronic signature of the respective party. The User and the Administration agree that the email address of the Administration, which is the electronic signature of the Administration, is considered to be the email address specified in the Administration's details in this Policy, and the email address of the User, which is the electronic signature of the User, is considered to be the email address specified by the User when placing an Order, or another email address associated by the User and the administration with the User's email address specified by the User when placing an Order by mutual agreement of the User and the Administration. The User and the Administration access their email boxes by password and undertake to keep it confidential.

3. Subject of the Policy

3.1. This Policy establishes the Administration's obligations regarding non-disclosure and ensuring the protection of the confidentiality of personal data that the User must provide to the Administration upon request or when placing an Order.

3.2. Personal data permitted for processing within the framework of this Policy are provided by the User by filling out the registration form on the website and include the following information:

3.2.1. User's last name and first name;

3.2.2. User's contact phone number;

3.2.3. email address (e-mail);

3.3. The website protects Data that is automatically transmitted when viewing advertising blocks and when visiting pages on which a statistical script of the system ("pixel") is installed: a) IP address; b) information from cookies; c) information about the browser (or other program that provides access to advertising display); d) access time; e) address of the page on which the advertising block is located; f) referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the website that require authorization.

3.3.2. The website collects statistics about the IP addresses of its visitors. This information is used to identify and resolve technical problems, to control the legality of financial payments made, or for other purposes of the Company that do not contradict the current legislation of Ukraine.

3.4. Any other personal information not discussed above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and is not distributed, except for cases provided for in clauses 5.2. and 5.3. of this Policy and is used exclusively by the Administration party for the purposes of improving the quality of customer service, promoting the Company's goods and services, and other purposes of the Company that do not contradict the current legislation of Ukraine in a non-personalized form.

4. Purposes of Collecting User Personal Information

4.1. The Administration may use the User's personal data for the following purposes:

4.1.1. Identification of the User registered on the website for placing an Order and/or concluding a contract for the provision of services remotely using the mechanisms of the website.

4.1.2. Providing the User with access to personalized resources of the website.

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the website, provision of services, processing requests and applications from the User.

4.1.4. Determining the User's location to ensure security, prevent fraud, as well as to ensure the convenience of using the website.

4.1.5. Creating an account for making purchases, if the User has given consent to create an account.

4.1.6. Notifying the website User about the status of the Order.

4.1.7. Processing and receiving payments, confirming tax or tax benefits, disputing a payment, determining the right to receive a credit line by the User.

4.1.8. Providing the User with effective customer and technical support when problems arise related to the use of the website.

4.1.9. Providing the User, with their consent, with product updates, special offers, pricing information, newsletters and other information on behalf of the website or on behalf of the website's partners.

4.1.10. Conducting advertising activities with the User's consent.

4.1.11. Providing the User with access to websites or services of the website's partners for the purpose of obtaining products, updates and services.

5. Methods and Terms of Processing Personal Information

5.1. Processing of the User's personal data is carried out without limitation of the term, by any legal means, including in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the Administration has the right to transfer the User's personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, advertising platforms, CRM systems solely for the purpose of fulfilling the Order, controlling the quality of customer service, timely providing customers with information about product updates, special offers, pricing information, newsletters and other information on behalf of the website or on behalf of the website's partners, placed on the website, including cases of participation of Company representatives in organizing the provision of services to the Customer.

5.3. The User's personal data may be transferred to authorized state authorities only on the grounds and in the manner established by the legislation of Ukraine.

5.4. In case of loss or disclosure of personal data, the Administration informs the User about the loss or disclosure of personal data.

5.5. The Administration takes the necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, distortion, blocking, copying, distribution, as well as from other unlawful actions of third parties.

6. Obligations of the Parties

6.1. The User is obliged to:

6.1.1. Provide information about personal data necessary for using the website.

6.1.2. Update, supplement the provided information about personal data in case of changes to this information.

6.2. The Administration is obliged to:

6.2.1. Use the information received exclusively for the purposes specified in clause 4 of this Policy.

6.2.2. Ensure the storage of confidential information in secret, not disclose without the prior written consent of the User, and also not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, except for clauses 5.2. and 5.3. of this Policy.

6.2.3. Take measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.

6.2.4. Block personal data relating to the relevant User from the moment of application or request by the User or their legal representative for the verification period, in case of detection of inaccurate personal data or unlawful actions.

7. Liability of the Parties

7.1. The Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of Ukraine, except for cases provided for in clauses 5.2., 5.3. and 7.2. of this Policy.

7.2. In case of loss or disclosure of Confidential Information, the Administration is not liable if this confidential information:

7.2.1. Became public property before its loss or disclosure.

7.2.2. Was obtained lawfully from a third party.

7.2.3. Was disclosed with the User's consent.

8. Dispute Resolution

8.1. Before going to court with a claim in disputes arising from relations between the website User and the website Administration, it is mandatory to file a claim (written proposal for voluntary settlement of the dispute).

8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing about the results of the consideration of the claim.

8.3. If no agreement is reached, the dispute will be submitted for consideration to the court in accordance with the current legislation of Ukraine.

8.4. The current legislation of Ukraine applies to this Policy and the relations between the User and the website Administration

9. Details (of the Administration)

LLC "RGB"

Identification code: 44338678

IBAN:UA153375460000026007055053061

in SUMY BRANCH OF JSC CB "PRIVATBANK"

Is a single tax payer of group 3 with a rate of 5%