Public Offer Agreement
on the provision of services
The text of the Agreement set forth below, addressed to individuals and/or legal entities, is an official public offer (in accordance with Article 641 of the Civil Code of Ukraine) by LIMITED LIABILITY COMPANY "RGB", hereinafter referred to as the "Contractor", to conclude an agreement on the provision of services on the terms established by the Contractor. The Agreement is considered concluded in accordance with Article 642 of the Civil Code of Ukraine and acquires the force of an adhesion contract from the moment you perform the actions provided for in clause 4.4. of this Agreement, which mean your complete and unconditional acceptance (hereinafter "Customer") of all terms of the Agreement without any exceptions and/or restrictions (acceptance).
1. General Provisions
1.1. Each Party guarantees to the other Party that it has the necessary legal capacity, as well as all rights and powers necessary and sufficient for concluding and executing the Agreement in accordance with its terms.
1.2. The current version of this Agreement is always posted on the Contractor's Website and is mandatory available for the Customer's review and acceptance of the Agreement terms.
2. Terms Used in this Agreement
2.1. "Customer" — an individual or legal entity that receives Services from the Contractor under this Agreement.
2.2. Hereinafter in the text of the Agreement, the Customer and the Contractor are also referred to together as the "Parties", and each separately as a "Party".
2.3. "Services" – a list of the Contractor's services specified on the website https://redisaas.digital/.
3. Subject of the Agreement
3.1. The subject of this Agreement is the provision of Services by the Contractor to the Customer on the terms specified in the Agreement.
3.2. Services under this Agreement are provided by the Contractor personally or through engaged third parties, for whose actions the Contractor is responsible as for its own.
3.3. The Service may be provided only after the Contractor receives an advance payment in the amount of 50% of the total cost of the Services, for which the Contractor forms and sends an invoice to the Customer.
3.4. The procedure, details, technical specification (if necessary) and the term for the provision of Services may be additionally agreed by the Parties through the exchange of information via email, any messenger (telegram, messenger, viber, whatsApp) or via video call through zoom.
4. Procedure for Concluding the Agreement
4.1. The Agreement is concluded between the Customer and the Contractor in the form of an adhesion contract (Article 634 of the Civil Code of Ukraine).
4.2. Acceptance of the Agreement terms means the Customer's complete and unconditional acceptance of all terms of the Agreement, without any exceptions and/or restrictions and is equivalent to concluding a bilateral written Agreement on the provision of services to the Customer with the Contractor.
4.3. Acceptance of the Agreement terms is the Customer's performance of the actions specified in clause 4.4. of the Agreement.
4.4. The Customer accepts the Agreement after familiarizing themselves with its terms set forth on the Contractor's website by giving consent and familiarizing themselves with the Agreement terms and making an advance payment by the Customer for the Contractor's Services in accordance with clause 3.3. and clause 5.1.1. of this Agreement.
4.5. The acceptance period is not limited.
4.6. The Agreement is considered concluded and enters into force from the moment of acceptance and is valid throughout the entire term of receiving services, or until termination on the grounds specified in the Agreement terms and/or the norms of the current legislation of Ukraine.
4.7. The conclusion of the Agreement means that the Customer: 1) has familiarized themselves to the necessary extent with the procedure and rules for the provision of services; 2) accepts all terms of the specified Agreement without comments.
5. Payment Procedure
5.1. Payment for Services is made by the Customer in stages as follows:
5.1.1. advance payment in the amount of 50% of the total cost of Services;
5.1.2. payment on the day of actual provision of services in the amount of 50% of the remainder of the total cost of Services.
5.2. Payment for the Contractor's Services, as well as other financial obligations of the Customer to the Contractor that may arise in accordance with the requirements of this Agreement, is made by transferring funds to the Contractor's bank account in the monetary unit of Ukraine – hryvnia.
6. Rights and Obligations of the Contractor
6.1. The Contractor is obliged to: 1) Before the start of providing Services, provide this Agreement for the Customer's review by publishing it on the Contractor's website; 2) Provide Services to the Customer in a timely and complete manner;
6.2. The Contractor has the right to: 1) Not provide Services if the Customer fails to fulfill their financial obligations to the Contractor; 2) Make changes to this Agreement unilaterally, including current prices for Services; 3) Partially or completely suspend the provision of services in case of impossibility to perform services due to force majeure circumstances; 4) Free of charge correct at the Customer's request all identified errors made through the Contractor's fault that do not go beyond the technical specification or details agreed by the Parties. In case of any deviation from the technical specification or agreed details, the Customer's request is considered an application for new Services and is subject to additional payment.
6.3. The Contractor guarantees timely and high-quality provision of Services in full under this Agreement.
7. Rights and Obligations of the Customer
7.1. The Customer is obliged to: 1) Comply with the terms of this Agreement. 2) When filling out the Application, provide (enter manually) accurate personal data and information. 3) Provide feedback to the Contractor in response to any messages no later than 24 hours from the date of sending the message to the Customer (by e-mail, telegram, viber, whatsApp, zoom).
7.2. The Customer has the right to: 1) Use Services in accordance with the terms of this Agreement; 2) Demand from the Contractor the fulfillment of the requirements of this Agreement.
8. Liability of the Parties
8.1. The Contractor is not liable for damages to the Customer that arose as a result of refusal to provide Services in accordance with the requirements of this Agreement.
8.2. The Customer bears full responsibility for the accuracy of the information specified by them in the Customer's Application. In case the Customer did not specify or incorrectly specified personal data, the Contractor is not liable for damages to the Customer incurred as a result of refusal to return the advance payment, provision of services, and/or performance of other actions due to the impossibility of proper identification of the Customer.
8.3. In other cases of non-performance or improper performance of their obligations under the Agreement, the Parties are liable in accordance with the legislation of Ukraine, taking into account the terms of the Agreement.
8.4. The Parties are released from liability for full or partial non-performance of their obligations under this Agreement if this was a consequence of force majeure circumstances that arose after this Agreement entered into force as a result of extraordinary events that could not have been foreseen and which could not have been prevented by reasonable measures.
8.5. In case of violation by the Customer of the terms of this Agreement, the Contractor is not liable for those obligations specified in the Agreement.
9. Changes and Termination of the Agreement
9.1. The Contractor has the right to make changes to the Agreement unilaterally by publishing changes on the Contractor's website. Changes enter into force from the moment of publication, unless another term for the entry of changes into force is additionally determined upon their publication.
9.2. The Agreement may be terminated in the following cases:
9.3. Upon the Customer's decision to refuse to receive services and notification of the Contractor about this decision by written statement.
9.4. By the Contractor unilaterally.
9.5. On other grounds provided for by this Agreement and/or the current legislation of Ukraine.
10. Dispute Resolution
10.1. All disputes and disagreements that have arisen or may arise regarding improper fulfillment of the requirements of this Agreement are subject to resolution through negotiations on the basis of a written appeal by one of the Parties to the other.
10.2. All disputes are resolved through negotiations.
11. Other Provisions
11.1. The Customer guarantees that all terms of this Agreement are clear to them and they accept them unconditionally and in full.
11.2. On issues that are not regulated by this Agreement, the Parties undertake to be guided by the norms of the current legislation of Ukraine.
11.3. By signing this Agreement, in accordance with the Law of Ukraine "On Personal Data Protection" dated 01.06.2010 No. 2297-VI, the Customer provides the Contractor with consent to process their personal data entered in the application, in card files and/or using the information and telecommunication system of the personal data database of counterparties.
12. Contractor's Details
LLC "RGB"
Identification code: 44338678
IBAN:UA153375460000026007055053061
in SUMY BRANCH OF JSC CB "PRIVATBANK"
Is a single tax payer of group 3 with a rate of 5%